Last updated: 01/01/2022
This Privacy Notice sets out how Arovis Travel & Tours Sdn Bhd (“Arovis”) will handle personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia.
What Kind of Personal Data We Collect And How We Collect It
In order to enable us to provide you with our services, we may need to and/or may be required to collect, use, disclose and store (i.e. “process”) your personal data including but not limited to your name, NRIC number, Passport number, correspondence address, email address, occupation, contact details, and such other necessary information regarding yourself and your transaction(s) with us.
We may obtain this data from you and from a variety of sources, including but not limited to:
How We Use Your Personal Data
We may use your personal data for one or more of the following purposes:
We will ask for your consent before using your personal data for a purpose other than those that are set out in this Privacy Notice and in the privacy terms in your agreement(s) with us (if any).
Disclosure Of Your Personal Data
As a part of providing you with our services and the management and/or operation of the same, we may be required or need to disclose information about you and/or your account(s)/facility(ies) with us as to the following third parties:
subject at all time to any laws, (including regulations, guidelines and/or obligations) applicable to PUNB (whether in or outside Malaysia).
We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside of PUNB except:
Exercising Your Choice In Respect Of The Disclosure And Use Of Your Personal Information For Purposes Of Marketing
We may use your personal information to provide you with information about our and third party events, training programmes and/or services, which may be of interest to or benefit you, except where otherwise requested by you.
In certain instances, we may disclose your personal information to our preferred strategic partners. However, please note that we will only disclose your personal information to our strategic partners where your prior consent has been obtained and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to Arovis. We take reasonable steps to ensure that our agreements with our strategic partners include appropriate privacy and confidentiality obligations.
If you do not wish your personal information to be utilised for the purposes of marketing or should you change your mind in relation to your previous decision, please contact us at the address detailed at the end of this Privacy Notice. Your latest written instructions to us will prevail.
What If Personal Data Provided By You Is Incomplete?
It may be obligatory for you in some instances to provide certain personal information to enable us to process your application or provide you with our services. If you are unable to or decline to provide such obligatory personal information, we may not be able to process your application or provide you with the said services.
Your Rights To Access And Correct Your Personal Data
You have the right to access, or request that we correct your personal data as held by us. You may make an access and/or correction request by contacting us at the address detailed at the end of this Privacy Notice. Please note that in certain circumstances we may have to withhold access to your personal information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.
Revisions To The Privacy Notice
This Privacy Notice may be revised from time to time. Notice of any such revision will be given on Arovis’ website and/or by such other means of communication deemed suitable by Arovis.
Enquiries / Complaints / Communication
Should you have any queries, concerns or complaints in relation to this Privacy Notice, kindly contact us during office hours (between [8.00 am to 6.00 pm] Malaysian Time GMT+8 – Monday to Friday at the email@example.com